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SellerDesk

Catch the takedown before eBay does.

Every listing is checked for the words and photos that get listings removed, before you publish. And any listing can be improved from what buyers actually say about the product.

Takedown risksExample
  • Blocks publish
    Health claim in the description
    “relieves back pain”
  • Blocks publish
    Supplier photo with a watermark
    Photo 3
  • Check
    Brand name in the title
    “compatible with” wording is fine
Fix these to publishRe-check

A listing eBay accepts today can still be removed next week.

A brand name in the title, a health claim in the description, a supplier’s watermark on a photo, a product bought from another retailer to ship straight to your buyer. Each can get a listing pulled, and enough of them can put your account at risk.

How it works

Checked on every look, before every publish

Fast rule checks run all the time; a closer read runs on imports and whenever you ask.

  1. 1

    Rule checks, every time

    Each time a listing is opened it’s checked against protected brand names, counterfeit wording like “dupe” or “1:1”, and claims like “FDA approved” or “cures”.

  2. 2

    A closer read of words and photos

    A review reads up to six photos and the description for the long tail: logos and watermarks in photos, characters, restricted items. It runs as the last step of every import, and on request.

  3. 3

    Blocking, or worth a look

    Blocking risks hold up publishing, one listing or in bulk. Warnings, like “compatible with” a brand or “clinically proven”, are shown without blocking.

  4. 4

    Fix it, or decide

    Remove the words or the photo and the finding clears itself. Or someone allowed to publish accepts the risk. Either way the decision goes into the activity log.

  5. 5

    Then make it sell better

    Point it at buyer reviews and your own buyers’ questions, and get a better title, highlights, FAQ and item specifics, each with the evidence behind it.

Better listings from what buyers say

Reviews tell you what to promise and what to fix. SellerDesk reads them for you.

  • 01

    Reads reviews and questions

    Amazon reviews for the product, plus up to 25 recent questions from your own buyers, with emails, phone numbers and links removed.

  • 02

    Finds what matters

    What buyers love, what they complain about, the questions they keep asking and the words they search with.

  • 03

    Suggests the changes

    A title within 80 characters, highlights, description, an FAQ and item specifics in eBay’s own vocabulary.

  • 04

    You choose what to apply

    Tick the suggestions to keep. A live listing updates on eBay when you say so.

What you get

  • Takedown risks panel

    Every finding in one place in the listing studio, with accept, confirm stock and re-check.

  • Dropshipping rules

    Listings imported from Amazon are held until you confirm you hold the stock or buy it wholesale.

  • Listing score

    Twelve weighted checks give every listing a score out of 100, with what to fix to raise it.

  • Listing brief

    Over the last 7 days: listings losing clicks, dead weight under 10 impressions, and where your seller standing is heading.

  • Title rewrites when clicks drop

    A listing whose click-through falls by a quarter or more is flagged for a new title.

  • Decisions on record

    Accepting a risk or confirming stock is recorded with who did it and when.

Built-in limits

SellerDesk suggests. You decide.

  • Only someone allowed to publish can accept a blocking risk.
  • Dropshipping risks clear only when you confirm your stock.
  • A review goes out of date when the listing changes, and says so.

Good to know

  • Review-based suggestions need an Amazon product to read reviews from, either the one you imported from or one you name.
  • The closer read of photos and wording needs the writing help to be available; the rule checks always run.

Frequently asked questions

Does this guarantee a listing won’t be removed?

No. It catches the common causes before eBay does, but eBay makes the final call. Treat it as a careful second pair of eyes.

What if the closer review isn’t available?

The rule checks still run, and the panel says “rule checks only” so you know.

Where do the reviews come from?

From the Amazon product a listing was imported from, or any Amazon link or ASIN you give. Questions your own buyers sent are added in.

Publish knowing what eBay will see.

Connect your eBay store and open any listing to see its takedown check.

Nothing changes on eBay until you approve it.